SRV Service Management

SRV 429 Fiscal Management of Nonprofit Organizations

admin — Wed, 08 Sep 2021 18:03:54 +0000

SRV 429 Fiscal Management of Nonprofit Organizations admin Wed, 09/08/2021 - 11:03

This course examines the principles and practices of financial management in nonprofit organizations. It is designed to teach students how to use financial information in the management of nonprofit organizations. The use of case studies and applied examples intends to make the course especially practical to those working in the nonprofit environment. Prerequisite: SRV 301.

3 SRV Service Management

SRV 425 Event, Meeting, and Conference Management

admin — Wed, 08 Sep 2021 18:03:54 +0000

SRV 425 Event, Meeting, and Conference Management admin Wed, 09/08/2021 - 11:03

In this course, students learn strategies to develop meaningful, well-organized conferences, meetings, and special events. The course addresses event logistics, facilities management, event compliance with ADA and other laws/regulations, contract negotiation, labor planning, and issues with food and beverage management. Prerequisite: SRV 301.

3 SRV Service Management

SRV 347 Sanitation and Safety

admin — Wed, 08 Sep 2021 18:03:54 +0000

SRV 347 Sanitation and Safety admin Wed, 09/08/2021 - 11:03

This course introduces the student to public health problems that relate to the hospitality industry. Topics include disease transmission through improper food handling and cooking, major types of micro-organisms, environmental conditions which encourage bacterial growth, fire prevention methods and safety, and sanitation rules and practices. Prerequisite: SRV 301.

3 SRV Service Management

SRV 346 Introduction to Restaurant Management

admin — Wed, 08 Sep 2021 18:03:54 +0000

SRV 346 Introduction to Restaurant Management admin Wed, 09/08/2021 - 11:03

Identifies the crucial elements involved in the successful operation of a restaurant and how they interrelate. Students are taken through the process of creating a concept, developing a menu, budgeting and controlling costs, staffing the restaurant, purchasing food and equipment, bar and beverage management, daily operations, and developing a restaurant marketing plan. Prerequisite: SRV 301.

3 SRV Service Management

SRV 333 Resort Management

admin — Wed, 08 Sep 2021 18:03:54 +0000

SRV 333 Resort Management admin Wed, 09/08/2021 - 11:03

This course provides an overview of resort management and operations in the context of ski, golf, gaming, and other types of resorts. The basic principles of marketing, management, and development of a resort will be covered. The course includes a review of the history of the growth of resorts in the United States, expansion of resorts worldwide, and their operations and characteristics. Prerequisite: SRV 301.

3 SRV Service Management

SRV 332 Fundamentals of Hospitality

admin — Wed, 08 Sep 2021 18:03:54 +0000

SRV 332 Fundamentals of Hospitality admin Wed, 09/08/2021 - 11:03

This course is a survey of the interrelated industries that comprise the hospitality and tourism industry. The course also introduces the student to the major concepts and components that representing the hotel, food and beverage, restaurant, recreation, theme parks, gaming, club management, convention and event planning, cruises, and tourism services industries. Prerequisite: SRV 301.

3 SRV Service Management

SRV 312 Service Operations Management

admin — Wed, 08 Sep 2021 18:03:54 +0000

SRV 312 Service Operations Management admin Wed, 09/08/2021 - 11:03

This course is an introduction to service-related operations in a variety of business sectors and is studied through the shared aspect of their service elements, drawing upon service management theory to provide the academic framework. Students are introduced to operations management principles, and study the role of the operations manager within service organizations. Prerequisite: SRV 301.

3 SRV Service Management